Zistou Delivery — Privacy Policy

Last Updated: 12 October 2026


1. Introduction

This Privacy Policy explains how Zistou Delivery, developed and published by [Exact Developer Name], operated by [Legal Entity Name, if applicable], collects, accesses, uses, stores, and protects users' personal information.

This policy applies to the Zistou Delivery application available on Google Play.


2. Information We Collect

A. Personal Information

When you create an account or use our services, we may collect:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Account and order information

We use this information to manage accounts, process orders, arrange deliveries, and provide customer support.

B. Location Information

Zistou Delivery may access and collect your precise or approximate location, depending on the permissions granted and the features you use.

Foreground Location:

Location may be accessed while the application is in use to identify nearby stores and restaurants, confirm delivery addresses, calculate delivery distances, and support location-based services.

Background Location:

If you use the Zistou Delivery Driver/Rider application, location updates may be collected in the background, subject to granted permissions and applicable system restrictions. This supports assigned deliveries, live order tracking, and delivery coordination.

Location information may be transmitted to our backend servers and shared with authorized parties involved in fulfilling a delivery when necessary. We do not sell precise location information.

C. Camera and Photos

With your permission, the application may access your camera or photos to upload a profile picture or add images where supported.

D. Notifications

We may send notifications about order status, delivery updates, account activity, and promotional offers where applicable.

E. Device and Technical Information

We may collect device model, operating system, application version, device identifiers, push notification tokens, time zone, and diagnostic information to maintain application functionality and improve reliability.


3. How We Use Your Information

We may use collected information to:

  • Create and manage user accounts.
  • Process and deliver orders.
  • Calculate delivery distances and coordinate deliveries.
  • Support live delivery tracking.
  • Send order updates and service notifications.
  • Provide customer support.
  • Diagnose technical problems and prevent misuse.
  • Comply with applicable legal obligations.

4. Sharing of Information

We may share relevant information with authorized service providers and parties involved in fulfilling orders, including restaurants, delivery personnel, hosting providers, notification providers, and technical service providers.

Delivery addresses and relevant order details may be provided to assigned delivery personnel. Location information may be shared when necessary to support delivery coordination and tracking.

We do not sell users' personal information.


5. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, resolve disputes, and comply with legal obligations.

We implement appropriate technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.


6. Account and Data Deletion

You may request deletion of your account and associated personal information through the account deletion functionality available in the application, where provided, or by contacting us at zistou89@gmail.com.

Certain information may be retained where required by law or for legitimate purposes, such as resolving disputes and maintaining required transaction records.


7. Your Privacy Choices

You can manage location, camera, photo, and notification permissions through your device settings. Revoking a permission may limit certain application features.

You may contact us to ask about the personal information we hold or to exercise applicable privacy rights.


8. Children's Privacy

Our services are not intended for children who are not permitted to use them under applicable laws. We do not knowingly collect children's personal information in violation of applicable legal requirements.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published where this policy is made available, along with an updated revision date.


10. Contact Us

Application Name: Zistou Delivery

Developer Name: [Exact Developer Name from Google Play]

Legal Entity: [Exact Registered Legal Entity, if applicable]

Email: zistou89@gmail.com

This Privacy Policy applies to the Zistou Delivery application published under the developer account identified above.