At Tipy, your satisfaction is our priority! Whether it’s an order issue, payment query, or feedback — we’re here to help you 7 days a week.
Common Help Topics
Orders & Delivery
Track your order in “My Orders” section.
Didn’t receive your order? Contact support within 60 minutes of expected delivery time.
Wrong or missing items? Tap Report an Issue on your order summary page
Payments & Refunds
Refunds for cancelled or failed orders reflect within 3–5 business days.
For wallet or payment app refunds, check your transaction history first.
Need manual help? Reach out to us below.
Restaurants & Stores
Report incorrect menu, pricing, or quality issues directly via the Help with this Order option.
You can rate and review outlets to help us improve!
Delivery Partners
For any behavior or delivery concern, go to Support → Delivery Experience.
We ensure strict quality and conduct standards for our partners.
Live Chat Support: Available 9 AM – 11 PM daily on the Tipy app.
Email: Hello@tipy.in
Phone: +91-9429693006