Tipy (“Company”, “we”, “our”, “us”) operates a hyperlocal delivery platform that connects customers with local vendors and delivery partners. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, or services (collectively, the “Services”).
By using Tipy, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
We may collect the following types of information:
Name, phone number, email address, delivery address, payment details.
Device details, IP address, app version, browser type, location data (if enabled), order history, and interactions with our platform.
Business details, bank information, tax IDs, and contact details required for operations.
We use your information to:
Process and deliver your orders.
Provide customer support and resolve disputes.
Communicate about offers, promotions, and updates.
Improve, personalize, and secure our Services.
Comply with legal, regulatory, and tax obligations.
We may share information with:
Vendors & Merchants: To fulfill your order.
Delivery Partners: To deliver items to you.
Payment Processors: For secure payments.
Service Providers: For analytics, hosting, and technical support.
Law Enforcement/Legal Authorities: If required under applicable law.
We do not sell your personal data to third parties.
We use reasonable security measures (encryption, restricted access, secure servers) to protect your data. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections to your data.
Request deletion of your account/data (subject to legal retention requirements).
Opt out of marketing communications.
Our website/app may use cookies and similar technologies to enhance user experience, analyze traffic, and deliver relevant content. You can manage cookies in your browser settings.
Our Services are not intended for individuals under 18 years. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. The updated version will be posted on our website/app with the revised “Last updated” date.
If you have any questions or concerns, please contact us:
Midtowns Enterprises
Email: hello@tipy.in
Phone: 9429693006
Address: 4th Floor Plot No 93 Sector 44 Gurugram Haryana -122003