Effective Date: 2025/06/01
Last Updated: 2025/09/16
This Privacy Policy describes how Infinite Apex Group (Pty) Ltd (“Infinite Apex Group”, “NextDropp”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you use the NextDropp platform via our website and mobile applications (the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
Name, phone number, and email address
Delivery and billing address
Payment information (processed via secure third-party providers)
Profile photo (Drivers and Vendors)
Business information (Vendors)
Identification documents (Drivers and Vendors)
Proof of age (for liquor orders – verified upon delivery)
Device type, operating system, and browser
IP address and location (for deliveries and fraud prevention)
Time and duration of use
Clicks, page views, and other interaction data
Real-time, precise GPS location (Drivers for delivery tracking; Customers for accurate delivery address matching).
Location data is only collected with permission and is essential for service delivery.
We process your information based on the following grounds:
Contractual necessity (to provide orders, deliveries, and payouts).
Legal obligations (to comply with liquor laws, tax laws, and regulatory requirements).
Legitimate interests (fraud prevention, platform improvement, security).
Consent (for optional marketing communications, location tracking).
We use your data to:
Facilitate order placement, payment, and delivery.
Verify customer age and eligibility for restricted products.
Connect Customers with Vendors and Drivers.
Process payments to Vendors and Drivers (weekly payouts).
Communicate updates, promotions, and support messages.
Detect fraud, abuse, or security threats.
Comply with South African law (POPIA, liquor regulations) and other applicable laws.
We may share your information with:
Vendors: To process and fulfil your order.
Drivers: To complete deliveries (including customer name, address, and order details).
Payment Providers: For secure payment and payout processing.
Third-Party Service Providers: For analytics, hosting, customer support, and fraud prevention.
Affiliates & Business Partners: Where required to deliver integrated services.
Law Enforcement or Regulators: If required by law, regulation, or to protect rights and safety.
We do not sell or rent your personal information to advertisers or marketers.
If we transfer your personal data outside of South Africa, we will ensure that such transfers comply with POPIA, GDPR (if applicable), and that adequate safeguards (such as contractual clauses) are in place.
We use industry-standard security measures to protect your personal information, including:
SSL encryption for data in transit,
Secure payment gateways,
Firewalls and access controls,
Role-based access and monitoring.
Despite these measures, no system is 100% secure. Users provide information at their own risk.
We retain personal data only as long as necessary to:
Provide and improve our services,
Fulfil contractual obligations,
Comply with legal and regulatory requirements,
Resolve disputes and enforce agreements.
In the event of a data breach that may compromise your personal information, we will notify you and the Information Regulator (as required by POPIA) within a reasonable time.
You have the right to:
Access your personal information.
Correct or update inaccurate information.
Request deletion of your account or data.
Object to processing based on legitimate interest.
Restrict processing in certain cases.
Withdraw consent for optional uses such as marketing.
Data portability (receive your personal data in a structured, machine-readable format).
Requests can be made via 📧 support@nextdropp.com.
The Platform is not intended for individuals under 18. We do not knowingly collect personal information from minors. Liquor orders are strictly prohibited for underage users.
You are responsible for providing accurate and lawful personal data.
Infinite Apex Group will not be liable for losses or damages resulting from false, misleading, or fraudulent information provided by users.
The Platform uses cookies and similar technologies to:
Maintain session state,
Remember user preferences,
Enhance speed and performance,
Analyse usage patterns.
You may disable cookies in your browser settings, but some features may not function properly.
We may update this Privacy Policy periodically. Updates will be effective once posted with a revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the revised policy.
Infinite Apex Group (Pty) Ltd
📍 Masosobane Section, Phokeng, Rustenburg, 0335
📧 support@nextdropp.com