Last Updated: 26/11/2025
This Privacy Policy explains how Super Buy Mart (“Company”, “we”, “our”, “us”) collects, uses, shares, and protects your information when you use our:
Customer App
Partner/Vendor App
Driver App
Website: order.superbuymart.com
Any other related services
By using our platform, you agree to the practices described in this Privacy Policy.
We collect the following types of information to operate effectively and provide you the best experience.
Provided by users during registration or while using the Platform:
Full Name
Email Address
Phone Number
Delivery/Billing Address
Gender (optional)
Date of Birth (optional)
Identity Proof (for sellers/drivers)
Orders placed
Payment method
Offers or promo usage
Refund/return details
IP address
Device type
Operating system
App version
Browser type
Login timestamps
Live location (required for delivery tracking and address accuracy)
Pickup and drop-off locations
For vendors/partners:
Shop details
Bank account or UPI ID
GST number (if applicable)
For delivery partners:
KYC documents (Aadhaar/PAN)
Driving license
Vehicle details
Live GPS location while on duty
We use collected data to:
Process orders
Manage deliveries
Enable seller operations
Offer customer support
Show relevant shops and offers
Improve app recommendations
Detect fraud or suspicious behavior
Verify user identity (especially for partners and drivers)
We may contact you regarding:
Orders and deliveries
Account security alerts
New offers or app updates
(You may opt out of promotional messages anytime.)
We do not sell your personal data. However, we may share information with:
Your name, address, and order details for processing purchases.
Pickup and drop locations, contact details (masked when possible).
Trusted third-party partners for:
Payment processing
SMS/Email notifications
Analytics
Cloud hosting
Only when required by law, court order, or to protect rights and safety.
We use cookies to:
Keep you logged in
Remember preferences
Improve performance
Analyze platform usage
You can disable cookies in your browser settings, though some features may not function correctly.
We use industry-standard security measures including:
Encryption
Secure servers
Access controls
Regular security audits
However, no method of transmission is 100% secure. Users are advised to keep their login credentials confidential.
Depending on your jurisdiction, you may have the right to:
Access your data
Update incorrect information
Request deletion of your data
Withdraw consent
Disable notifications
To exercise your rights, contact our support team.
We retain your data only as long as necessary for:
Legal compliance
Customer support
Transaction history
Dispute resolution
KYC documents for drivers/vendors may be stored as required by law.
Our platform is not intended for children under 13.
We do not knowingly collect data from minors without parental consent.
Our Platform may contain links to third-party websites or apps.
We are not responsible for their privacy practices and encourage you to review their policies.
We may update this policy periodically.
Changes will be posted on the website/app.
Continued use of the Platform means you accept the updated policy.
For questions, complaints, or data requests:
INDIA SIGNAL
📧 Email: support@superbuymart.com
📞 Phone: +919171521514
🏢 Address: no:9, abdul kalam street,kknagar, trichy 620021