Privacy Policy
 
•Types of information that Flybird Food Mall Private Limited may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
•Its practices for collecting, using, maintaining, protecting and disclosing that information.
 
This policy applies only to the information Flybird Food Mall collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
 
This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party,  which you make reservations and/or pay through third-party Services and social networks that you use in connection with its Services. Flybird Food Mall encourages you to consult directly with such third-parties about their privacy practices.
 
Please read this policy carefully to understand Flybird Food Mall's policies and practices regarding your information and how Flybird Food Mall will treat it. By accessing or using its Services and/or registering for an account with Flybird Food Mall, you agree to this privacy policy and you are consenting to Flybird Food Mall's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Flybird Food Mall requires, Flybird Food Mall may not be able to provide all of its Services to you.
 
The information we collect and how we use it
Flybird Food Mall Limited ("Flybird Food Mall," the "Company," "we," "us," and "our”) collects several types of information from and about users of our Services, including:
 
•Your Personal Information("PI") - Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
•Information about your internet connection, the equipment you use to access our Services and your usage details.
We collect this information:
•directly from you when you provide it to us; and/or
•automatically as you navigate through our Services (information collected automatically may include usage details, and information collected through cookies, web beacons and other tracking technologies).
 
Information You Provide to Us
The information we collect on or through our Services may include:
•Your account information: Your full name, email address, password and other information you may provide with your account, such as your mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google Plus. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.
•Your preferences: Your preferences and settings such as time zone and language.
We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations.
Information We Collect Through Automatic Data Collection Technologies
We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in.
•Usage information: Details of your use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.
•Computer and device information: Information about your computer, Internet connection and mobile device, including your operating systems, platforms, other browsing information (connection, speed, connection type etc.), device type, device's unique device identifier, mobile network information and the device's telephone number.
•Stored information and files: Our applications also may access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs.
•Location information: Our applications collect real-time information about the location of your device, as permitted by you.
•Mobile device IDs: Unique mobile device identifier (e.g. IDFA or other device IDs on Apple devices like the iPhone and iPad), if you're using our Services on a mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We may do this to store your preferences and track your use of our applications. Unlike cookies, mobile device IDs cannot be deleted. Advertising companies may use device IDs to track your use of our applications, track the number of advertisements displayed, measure advertising performance and display advertisements that are more relevant to you. Analytics companies may use mobile device IDs to track your usage of our applications.
•Your preferences: Your preferences and settings such as time zone and language.
•Applications: If you use the Flybird Food Mall application, Flybird Food Mall may collect information about the presence and/ or absence and/ or details pertaining to other applications on your mobile phone. The applications we gather information for, may vary across categories including, without limitation, shopping, fashion, food and travel. This will help us understand you and your preferences better and enable Flybird Food Mall to provide you with a personalized experience.
 
Precise Location Information and How to Opt Out
When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or latitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about restaurants in your area or applicable promotions). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.
How we use the information we collect
•We use the information we collect from and about you for a variety of purposes, including to:
•Process and respond to your queries
•Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.
•Administer our Services and diagnose technical problems.
•Send you communications that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or any other mode of communication. We may also share your preferences or the Services availed by you with your network followers on Flybird Food Mall for marketing and other promotional activities of our Services.
•Send you questions from other users that you may be able to answer if you have registered with Flybird Food Mall.
•Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
•Provide you with customer support.
•Provide you with policies about your account.
•Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
•Notify you about changes to our Services.
•Allow you to participate in interactive features offered through our Services.
•In any other way we may describe when you provide the information.
•For any other purpose with your consent.