Northern Eats

Privacy Policy

Last Updated: 15th Feb 2024

This Privacy Policy outlines the information we collect, how we use it, and the choices you have in connection with our Android application. Your privacy is of utmost importance to us, and we are committed to ensuring the confidentiality and security of your personal information.

1. Information We Collect

Camera/Photos:

To enhance your experience, Northern Eats requests access to your Camera and Photos for features such as uploading your Profile Picture and adding images to your Cart. We assure you that we only use these permissions for the intended purposes, and your images are handled with the utmost care. We do not store or share your images without your explicit consent.

Precise Location:

 For precise delivery and to provide you with nearby store/restaurant suggestions, Northern Eats requires access to your location. Enabling location permission ensures accurate delivery and a personalized experience. Your location information is used solely for these purposes and is not shared with third parties.

Notification:

To keep you informed about live order updates and exciting offers, Northern Eats requests permission for Notifications. Enabling this permission allows us to send you timely and relevant information. We respect your preferences, and you can manage your notification settings within the app.

Background Location:

For the best user experience and accurate order tracking, Northern Eats Driver app requires constant access to your location in the background. This enables real-time order tracking and ensures a seamless experience. Rest assured that this information is used exclusively for these purposes and is not shared with external parties.

Users Information

We collect User's Name, Phone Number & Email Address, Mailing Address for Creating Account and it will be required for Functionality of Application.

Information We Collect Through Automatic Data Collection

We collect device information including operating systems, platforms, unique identifiers, device models, device tokens, and device timezones.

2. Security Measures

 We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data is stored securely, and we continuously update our security protocols to safeguard your privacy.

3. Consent

 By using the Northern Eats application, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using the app.

4. Delete Account or Data:

    Within the Northern Eats application, you have the option to delete your account or data directly. Additionally, if you prefer, you can request data deletion by contacting our admin through the designated 'Contact Us' channel.

5. Changes to the Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. We recommend reviewing this policy periodically for any changes. Your continued use of the app after the posting of changes constitutes your acceptance of those changes.

6. How we use the information we collect

    We use the information we collect from and about you for a variety of purposes, including to:

    Process and respond to your queries

• Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.

• Administer our Services and diagnose technical problems.

• Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.

• Provide you with customer support.

• Provide you with policies about your account.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Notify you about changes to our Services.

• Allow you to participate in interactive features offered through our Services.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

7. Contact Us

     If you have any questions or concerns regarding this Privacy Policy, please contact us at info@northerneats.co.za or WhatsApp at  0878221366.

Thank you for choosing Northern Eats. We appreciate your trust in us and are committed to protecting your privacy.