MURA is committed to protecting the privacy and personal information of its users. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to users in connection with the MURA applications and services.
This Privacy Policy applies to the MURA Customer, MURA Driver, MURA Delivery Partner and other related MURA applications and services.
We may collect the following information when you create or use a MURA account:
This information is used to create and manage user accounts and provide the services offered through the MURA platform.
MURA may request access to your device's camera or photos when necessary for features such as:
Camera and photo permissions are used only for the relevant functionality provided within the application.
MURA may collect precise or approximate location information when required to provide our services.
Location information may be used to:
The MURA Driver and Delivery Partner applications may require background location access while a Driver or Delivery Partner is actively providing services.
Background location may be used to:
Location access is used only for the purposes necessary to provide MURA services and according to the permissions granted by the user.
MURA may request permission to send notifications.
Notifications may include:
Users can manage notification permissions through their device settings.
We may automatically collect certain technical information, including:
MURA may use collected information to:
MURA may share limited information when necessary to provide our services.
For example, information may be shared between:
We may also share information with trusted service providers that help us operate our applications, process payments, provide technical services or maintain the security of our platform.
MURA does not sell users' personal information.
We use reasonable technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no electronic system or internet transmission can guarantee complete security.
We retain personal information for as long as necessary to:
When information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.
Users may have the option to delete their MURA account through the application, where this functionality is available.
Users may also request the deletion of their account or personal information by contacting MURA through the official support channels available within the application.
Certain information may be retained when necessary to comply with legal, financial, security or fraud-prevention requirements.
Depending on applicable law, users may have the right to:
MURA services are not intended for individuals who are not legally permitted to use the services.
We do not knowingly collect personal information from children in violation of applicable laws.
MURA may use third-party services to support certain functions of our applications, such as payment processing, maps, location services, analytics and technical infrastructure.
These third parties may process information only as necessary to provide their respective services and according to applicable privacy and security requirements.
We may update this Privacy Policy from time to time.
When changes are made, the updated Privacy Policy will be published with a revised Last Updated date.
We encourage users to review this Privacy Policy periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact MURA through the official support channels available within the MURA application.
Thank you for using MURA. We are committed to protecting your privacy and handling your personal information responsibly.