BODEGO PRIVACY POLICY

Effective Date: June 24, 2026
Company Name: Bodego Inc
App Name: Bodego
Contact: Sean Idle
Address: 447 Broadway, 2nd FL #358, New York, NY 10013

1. Introduction

This Privacy Policy explains how Bodego collects, uses, discloses, stores, and protects information when you use our app, website, ordering platform, delivery services, and related features.

Bodego is a same-day convenience delivery platform that routes customer orders to participating local bodegas and merchants for fulfillment .

By using Bodego, you agree to the practices described in this Privacy Policy.

Apple requires developers to disclose the types of data an app collects and whether that data is linked to users or used for tracking on App Store product pages . Google Play also requires developers to disclose app data collection, sharing, and security practices in the Data Safety section . This policy should match your Apple privacy nutrition label and Google Play Data Safety form.

2. Information We Collect

We may collect the following categories of information.

A. Account Information

  • Name
  • Email address
  • Phone number
  • Login credentials
  • Account preferences
  • Customer support history

B. Delivery and Location Information

  • Delivery address
  • Approximate location
  • Precise location, if you grant permission
  • Building or delivery instructions
  • Order drop-off information

Location data may be used to show available delivery areas, route orders to nearby participating merchants, estimate delivery times, and support delivery completion.

C. Order Information

  • Products ordered
  • Merchant or fulfillment location
  • Order total
  • Delivery fees, service fees, taxes, tips, discounts, and credits
  • Order history
  • Refunds, cancellations, and support issues

D. Payment Information

We may collect limited payment-related information, such as:

  • Payment method type
  • Last four digits of a card
  • Billing ZIP code
  • Payment status
  • Transaction records

Full payment card details are typically processed by third-party payment processors and are not stored directly by Bodego.

E. Device and Usage Information

  • Device type
  • Operating system
  • App version
  • IP address
  • Browser type
  • Device identifiers
  • App interactions
  • Pages or screens viewed
  • Crash logs
  • Performance data
  • Referral source

F. Communications

We may collect information when you contact support, respond to surveys, participate in promotions, or communicate with Bodego by email, SMS, phone, push notification, or in-app message.

G. Merchant, Courier, and Partner Information

If you are a merchant, courier, contractor, or business partner, we may collect business contact details, store information, payout information, tax information, operational information, and onboarding materials.

3. How We Use Information

We use information to:

  • Create and manage accounts
  • Process orders and payments
  • Route orders to participating local merchants
  • Provide delivery and customer support
  • Estimate delivery times
  • Send order updates, confirmations, receipts, and support messages
  • Prevent fraud, abuse, and unauthorized access
  • Improve app functionality and user experience
  • Analyze usage, performance, and demand
  • Personalize content, offers, and promotions
  • Manage merchant and courier relationships
  • Comply with legal, tax, safety, and regulatory obligations
  • Enforce our Terms & Conditions

4. How We Share Information

We may share information with:

A. Participating Merchants

We may share order details, customer name, delivery details, item details, and relevant support information with participating bodegas or merchants so they can fulfill orders.

B. Delivery Partners and Couriers

We may share delivery address, customer contact information, order details, delivery instructions, and location information as needed to complete deliveries.

C. Payment Processors

We share payment and transaction information with payment processors to process payments, refunds, chargebacks, fraud checks, and related financial activity.

D. Service Providers

We may share information with vendors that help us operate Bodego, including hosting providers, analytics providers, customer support tools, communications providers, fraud-prevention vendors, mapping services, and app performance tools.

E. Legal and Safety Purposes

We may disclose information if required by law, subpoena, legal process, government request, or to protect the rights, safety, and property of Bodego, users, merchants, couriers, or others.

F. Business Transfers

If Bodego is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

5. Cookies, Analytics, and Tracking Technologies

Bodego may use cookies, pixels, SDKs, analytics tools, and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Measure app performance
  • Understand feature usage
  • Improve marketing effectiveness
  • Detect fraud or abuse

If Bodego uses third-party advertising or tracking tools, this must be disclosed accurately in the Apple App Store privacy details and Google Play Data Safety disclosures. Google’s User Data policy requires appropriate handling of personal and sensitive user data, including disclosure and consent where required .

6. Location Data

With your permission, Bodego may collect precise or approximate location data to:

  • Determine whether you are in a service area
  • Show nearby availability
  • Route orders to participating merchants
  • Estimate delivery times
  • Support courier navigation and delivery completion
  • Prevent fraud and misuse

You can disable location permissions through your device settings. Some features may not work properly without location access.

7. Push Notifications, SMS, and Email

We may send transactional messages about your account, orders, deliveries, refunds, support issues, and security.

With your consent where required, we may also send promotional emails, SMS messages, push notifications, or in-app offers.

You can opt out of marketing communications, but you may still receive necessary transactional or service-related messages.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service
  • Maintain your account
  • Complete transactions
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet legal, tax, accounting, and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No system is completely secure, and we cannot guarantee absolute security.

Because Bodego operates in New York, it should account for New York data-security and breach-notification obligations. The New York SHIELD Act strengthened New York’s data-security laws and expanded covered private information categories .

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete certain personal information
  • Opt out of marketing communications
  • Restrict certain processing
  • Withdraw consent for certain data uses
  • Request information about data sharing

To make a request, contact us at [Insert Privacy Email].

We may need to verify your identity before fulfilling your request.

11. California, Virginia, Colorado, Connecticut, Utah, and Other State Privacy Rights

If Bodego serves users in states with consumer privacy laws, additional disclosures may be required regarding:

  • Categories of personal information collected
  • Categories of sources
  • Business or commercial purposes
  • Categories of third parties receiving information
  • Sale, sharing, or targeted advertising practices
  • Consumer rights and appeal processes
  • Sensitive personal information

Launch note: If Bodego is initially NYC-only, you may still need these disclosures if users from other states can create accounts, browse, or place orders.

12. Children’s Privacy

Bodego is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will delete it as required by law.

13. Third-Party Links and Services

The Service may contain links or integrations with third-party services, such as payment processors, app stores, maps, delivery tools, or merchant systems.

We are not responsible for the privacy practices of third parties. You should review their privacy policies separately.

14. International Users

Bodego is intended for use in the United States unless otherwise stated. If you access the Service from outside the United States, your information may be processed in the United States or other jurisdictions where privacy laws may differ.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, email, or other reasonable means.

Your continued use of Bodego after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

16. Contact Us

For privacy questions or requests, contact:

Bodego
Email: support@bodegonyc.com
Address: 447 Broadway, 2nd FL #358, New York, NY 10013